Privacy Policy – rollbnb
1. Introduction
At rollbnb, we respect your privacy and protect your personal data in accordance with current Chilean law,
especially Law No. 19.628 on the Protection of Private Life. This policy explains how we collect, use, store,
and protect your personal information when using the Platform.
2. Data collected
rollbnb may collect the following types of data:
- Registration data: name, email, phone number, and other information needed to create an account.
- Usage data: technical information, IP address, device type, browser, and activity within the platform.
-
Payment data: transaction information processed through PayPal
(rollbnb does not store full card details or passwords). - Vehicle or equipment identification data, if the user acts as a Host.
3. Purpose of data processing
The data is used exclusively to:
- Allow registration and use of the Platform.
- Process bookings, payments, and communications between users.
- Prevent fraud, resolve disputes, and improve the service.
- Send relevant account information or Platform updates.
Personal data will not be used for purposes other than those stated without the user’s consent.
4. Data retention
Personal data will be retained as long as the account is active or as long as necessary to fulfill the purposes
described. Afterwards, it may remain blocked solely for legal compliance or dispute resolution.
5. Data communication and transfer
rollbnb does not sell, rent, or share personal information with third parties, except:
- Technology providers that offer hosting, payment, or support services under confidentiality agreements.
- Competent authorities when required by law or court order.
In the case of international transfers (such as processing on servers outside Chile),
an adequate level of protection will be ensured in accordance with international privacy standards.
6. Information security
rollbnb applies reasonable technical and organizational measures to protect personal data against unauthorized
access, loss, or alteration. However, the user acknowledges that no Internet transmission is completely secure
and that rollbnb cannot guarantee absolute inviolability of the information.
7. User rights
Users may exercise their rights of access, rectification, cancellation, and opposition (ARCO) by sending a request
to: contacto@rollbnb.com. rollbnb will respond within the legally
established timeframes.
8. Use of cookies
The Platform may use cookies and similar technologies to improve user experience, personalize content,
and analyze traffic. Users may configure their browser to reject cookies, although this may limit some
functionalities of the site.
9. Changes to this policy
rollbnb may update this Privacy Policy at any time. The current version will always be the one published on
the Platform, indicating the date of the last update.
10. Contact
For questions about this policy or the processing of personal data, you may write to:
contacto@rollbnb.com
Legal owner: Servicios Comerciales de Internet rollbnb E.I.R.L.
RUT: 78.054.466-K
Country: Chile